You've come to the right place.
This support article will show you how to recharge your prepaid phone service.
You can also recharge:
Recharging over the phone.
MyMix recharges can’t be selected over the phone. You can recharge MyMix using Express Recharge or by TXT.
There are several payments methods you can use for your recharge.
Credit or debit card.
You can recharge using any of our prepaid recharge options with:
You can register your card to make it easier to recharge by credit or debit card. Paying with an unregistered credit card incurs a $1 card verification fee, which is then reversed within 7 days.
To help protect against credit card fraud, spend limits apply to credit card recharges made online and over the phone.
You can get a voucher from over 20,000 outlets across Australia including:
To ensure you get the correct voucher for your recharge option, check out our vouchers page.
Redeeming a voucher for MyMix vouchers can only be done online.
You’ll need to be signed up for PayPal and have sufficient funds in your PayPal account to pay for your recharge.
Once your recharge has been completed your prepaid account balance will be updated and ready to use within 5 to 15 minutes.
What happens to my prepaid service if I don’t recharge?
If you don't recharge your prepaid service, after a period of time it'll be disconnected and you'll lose your number. To avoid this happening you need to recharge within 90 days of activating a new prepaid service and then within 395 days of each recharge.
Can I set up auto recharge for my prepaid service?
No. As of 30 June 2015, we no longer offer an auto recharge service.