International roaming when you’re on a prepaid recharge

This support article will give you key information about activating and managing your international roaming settings.

How to activate international roaming.

The best way to activate and manage your international roaming settings is through My Vodafone.

International roaming options.

If you’re heading to one of our 50 selected countries, the best option to use your prepaid service overseas is to get a Prepaid Roaming Add-on.

Alternatively, you could use your My Credit with our prepaid roaming rates.

How do I recharge while roaming?

The easiest way to recharge while you’re overseas is through Express Recharge or My Vodafone.

How do I check my prepaid balance while roaming?

You can use your prepaid balance through My Vodafone.

You can also keep track of your usage:

  • By calling 1512 or +61 426 320 000.
  • By sending a TXT message to 1511 with the keyword ‘BAL’.

Can I use voicemail with prepaid roaming?

Yes. For more information on voicemail costs while roaming, check out our voicemail costs page.

Is international roaming available on prepaid mobile broadband?

No. Prepaid international roaming is only available for prepaid phone services.



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