Samsung Galaxy S7

Samsung Galaxy S7

Help and support

Check out our device guide for the Samsung Galaxy S7:

Device guide

You'll also find more info over at the Samsung support site. If you need help moving your stuff across from your old phone, check out the Samsung Smart Switch site.

Device information

Model number

SM-G930F

SIM size

Nano SIM

Supported frequencies

  700 800 850 900 1800 1900 2100 2300 2600
2G          
3G          
4G

Find out about the frequencies our network operates on.

Software version

The Samsung Galaxy S7 launched with Android 6.0 (Marshmallow). See below for details of the latest software update.

Latest software update details

From 1:00PM AEST on 4 March 2017, Samsung will begin rolling out a software update for the Samsung Galaxy S7 (SM-G930F).

 

What's in the update?

  1. Fix the issue where VoLTE stops on device
  2. Other global bug fixes, stability and performance improvements

What to do before you update

  • Plug your phone into power, or make sure it's fully charged so that you have ample power to complete the update
  • Make sure you’ve backed up any important data such as photos, contacts and messages

How to get the update

  • The update is approximately 4.14 GB when downloaded via Samsung Smart Switch PC on your computer
  • The update is approximately 28.22 MB when downloaded via FOTA (Firmware Over The Air)

Roll-out details

The update will be rolled out progressively as follows:

  • Day 1-3: 10,000 phones are selected at random to be eligible for the update, users will be alerted via FOTA Push Message or will need to check for the update manually
  • Day 4-13: an additional 10% of the remaining pool are selected at random to be eligible for the update, users will need to check for the update manually
  • Day 14: All phones are eligible for update

What are the technical details?

Android version: 7.0
Baseband version: G930FXXU1DQBH
Kernel version: 3.18.14-10422490 dpi@SWDD6313 #1 Fri Feb 24 14:51:50 KST 2017
Build number: NRD90M.G930FXXU1DQBH
AP: G930FXXU1DQBH
CP: G930FXXU1DQBH
CSC: G930FVAU1DQB9
Android security patch level: 1 February 2017
IMEI-SV: 11

If you need technical support

Our Technical Support teams are here to help should you experience any problems or do not feel comfortable in performing the update yourself.

They can be reached contacting us or by posting on our Community forums.

 

 

 

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