Qantas Points

This support article will give you key information about how to earn and claim Qantas Points on eligible plans. 

How to earn Qantas Points on your plan.

You can earn up to 15,000 Qantas Points by upgrading to a MyMix Red Global plan for 24 months.

How to claim your Qantas Points.

Once you’ve upgraded to a MyMix Global Red plan, we’ll send you an email with instructions to claim your points. When you’re ready, you can use our online form to claim your Qantas Points.

You have 60 days from the date you upgrade your service to provide your Qantas Frequent Flyer membership details and claim your points.

How many Qantas Points will I earn for upgrading to an eligible plan? 

The number of Qantas Points you’ll earn depends on the plan you’re upgrading to. Upgrading to a MyMix Red Global plan online will earn you double the included Qantas Points. The double points offer isn’t available on Business Flex plans.

MyMix Red Global.

Plan

Qantas Points

Qantas Points when connecting online

$80, 24 months (Total min cost $1,920)

4,000

8,000

$100, 24 months (Total min cost $2,400)

5,000

10,000

$120, 24 months (Total min cost $2,880)

7,500

15,000

$50 SIM only, 24 months (Total min cost $1,200)

4,000

8,000 

$60 SIM only, 24 months (Total min cost $1,440)

5,000

10,000

$73 SIM only, 24 months (Total min cost $1,752)

7,500

15,000

 

Business Flex Plans.

Plan

Qantas Points

$80, 24 months (Total min cost $1,920)

4,000

$100, 24 months (Total min cost $2,400)

5,000

$130, 24 months (Total min cost $3,120)

7,500

$60 SIM only, 24 months (Total min cost $1,440)

4,000

$75 SIM only, 24 months (Total min cost $1,800)

5,000

$90 SIM only, 24 months (Total min cost $2,160)

7,500

How long will it take for the points to be added to my Qantas Frequent Flyer account?

It will take up to 30 days for your points to be added to your Qantas Frequent Flyer or Qantas Business Rewards account.

Can I switch from my current contract to the Qantas offer?

You can change to a MyMix Red Global plan if the minimum monthly spend is the same or higher than your existing plan. However, you’ll only be eligible to earn Qantas Points if you upgrade to a MyMix Red Global plan on a new 24 month contract. If you’re still within your contract period and upgrade to a MyMix Red Global plan, an early upgrade fee may apply. 

How do I become a Qantas Frequent Flyer member?

You can visit the Qantas website to sign up as a Qantas Frequent Flyer member.

If you have a business account, you’ll need to join Qantas Business Rewards.

I have received a message that my claim was declined?

Your claim will be declined if:

  • Your Vodafone account isn’t yet active. We’ll send you an email once you’re up and running to claim your points.
  • The details you’ve entered are incorrect. Resubmit your claim with the correct details.
  • The name on your Vodafone account does not match the name on your Qantas Frequent Flyer account. Resubmit your claim with the correct details.
  • The ABN on your Vodafone business account does not match the ABN on your Qantas Business Rewards account. Resubmit your claim with the correct details.
  • Your plan is not eligible for Qantas Points.
  • You’ve already redeemed your Qantas Points.
  • If you’re still having difficulty after retrying, don’t worry. We’ll give you a call to help you with it.

Can I earn points if the Qantas Frequent Flyer membership is not in my name?

No. To earn Qantas Points your Qantas Frequent Flyer account must be registered in the same name as your Vodafone account.

 

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