Bill explainer

Getting to know your first bill can take some time. To help keep this time to a minimum, we’ve put together these hints for you.

For bills issued after 15 April 2015

Select the tab that’s relevant to you, and hover or tap the red dots for more info.

To learn about any bills issued before 15 April 2015

We've got more info about older bills here. They're a little different.

To check your account balance, update your details, and view previous bills, head to My Vodafone.

You can also get a TXT with your balance by sending a blank TXT to 1512 anytime.

Email billing is free, convenient and better for the environment. So why not sign up today and avoid the $2.20 (inc GST) monthly paper bill charge? To sign up, head to

We'll email you within 24 hours when you sign up. You'll then need to confirm your details by clicking the link provided, to ensure you don't continue to receive and be charged for a paper bill.

If we cannot send your bill by email, we will send you a TXT message asking you to confirm and update your details.


This first page gives you all the information about your account, how much is due, when and how to pay.





This section shows details of your usage. If you have a ‘Summary Bill’ only chargeable items will be shown here, where as all items (including items included in your plan) will be shown for a ‘Detailed Bill’.



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