4G (LTE), 3G+, 3G and 2G

The Vodafone network uses a mix of 4G (LTE), 3G+, 3G and 2G coverage to carry data, calls and messages to and from your mobile device. The main difference between them is the speed at which data is transferred.

4G is the fourth generation of mobile network technology and has been built for the internet. That means surfing, downloading, video streaming and gaming will be faster than when you're on 3G+ or 3G.

What type of coverage is available in my area?

You can use our Coverage Checker to see what's available.

How do I get 4G?

There are a few things you need to access Vodafone 4G:

  1. A 4G device – your device will need to be compatible with our 4G network and have 4G/LTE switched on. If you’re using an incompatible device, visit our online store to see what’s currently available
  2. 4G coverage – you need to be in a 4G coverage area

How much does it cost?

4G internet is the same as 3G+, 3G and 2G - it’s all charged in the same way.

That said, because 4G is so fast, you’ll use your data faster too. We’ll send you alerts as you approach your limit and you can track your usage at myvodafone.com.au or through the My Vodafone app too.

If you need extra data, check out our support page.

Questions and answers

How do I know when I’m using 4G?

Either '4G' or 'LTE' will appear at the top of your screen (next to the signal bars, where you'd usually see other network symbols). You’ll notice that this will switch back to 3G or 2G sometimes. That's because your device will automatically pick up the strongest signal available. Also, 4G/LTE is generally only used for data. So when you’re on a call, your device needs to switch back to 3G. When you hang up, your device will switch back to 4G/LTE when it can.

Is 4G/LTE used for voice calls?

Many of our 4G handsets support Voice over LTE (VoLTE) which is now available wherever we have 4G coverage. Check out our support page for further details.

Other 4G handsets use our 3G+ or 3G networks for voice calls.  .

What's the difference between 4G Cat 3, Cat 4 and Cat 6 devices?

Cat stands for 'Category' and the number is the revision of the technology. The primary difference between different categories is data speed.

For access to the fastest 4G speeds we have available, you'll want a Cat 6 device. The theoretical maximum speed is 150Mbps for a Cat 4 device, or 300Mbps on a Cat 6 device. Your actual speed will be less than this, and is dependent on a number of factors (find out more).

More info

  • Some older SIM cards won't work on our 4G network. If you need a replacement SIM, check out our support page for details
  • Some early 4G devices may require a software update to enable 4G. Check out ‘Updating your device’s software’ for help
  • If you don’t want to use 4G, you can switch it off through your device’s settings. Our customer care team can also disable 4G access on your account if required

 

http://vfau.co/4Ghelp

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