How to use My Vodafone

My Vodafone is an online self service tool that you can use to check your usage and manage your account from your phone, tablet or computer.

Accessing My Vodafone

My Vodafone website

Go to myvodafone.com.au on your phone, tablet or computer.

Web

My Vodafone app for your phone or tablet

If you’re using one of these devices, click the link to get the app:

App
 

Logging in

When you’re connected to Vodafone internet, My Vodafone will automatically log you in with the number of the SIM you’re using. If you need to log into a different account, click here.

If you’re not using a Vodafone internet connection, you’ll need to enter your mobile number and My Vodafone password to log in. If you haven’t yet registered for a password or have forgotten it, check out these links for help:

After logging in, you’ll see a summary of your usage and remaining plan inclusions.
 

Navigating My Vodafone

You can use My Vodafone to do whole lot more than just checking your usage – check out ‘What can I use My Vodafone for?’ for the full list and links to step-by-step instructions.

You’ll find most account management features by navigating to the menu and selecting one of the options. (Hint: there’s a heap of stuff in ‘Account settings’). If you need help locating the menu, try these links:

Note: If you’ve got more than one number on your account, you’ll also need to enter your 4 digit account enquiry PIN to use most features. If you need help switching between numbers in My Vodafone, check out our support page.
 

Locating the menu

My Vodafone app on iOS and Android

Tap the button in the top left corner of the app to open the menu.

My Vodafone app menu button

My Vodafone website on a phone

Tap the button in the top right corner of the page to open the menu.

My Vodafone menu on mobile site

 

My Vodafone website on a tablet or computer

You’ll find the menu options in the top right section of the page.

My Vodafone menu on a computer or tablet


More info

  • Some My Vodafone features aren't currently available when accessed from a phone or tablet, but we're working to make more options available
  • You may need to enter or re-enter your mobile number and My Vodafone password to access some features

 

http://vfau.co/myvodafonehelp

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