International Call Add-ons for your prepaid service

This support article will give you key information about getting extra standard international minutes to use in Australia for your prepaid phone service. Our Prepaid International Call Add-ons are a great way to call selected destinations.

How to get an International Call Add-on.

The best way to get a Prepaid International Call Add-on is through Express Recharge or My Vodafone.

You can also get an Add-on by TXT message with a relevant code using your registered credit/debit card or your My Credit balance.

10 Countries Add-ons.

Our 10 Countries Add-ons can be used to call from Australia to:

  • China
  • Hong Kong
  • India
  • Malaysia
  • New Zealand
  • Singapore
  • South Korea
  • Thailand
  • UK
  • USA

50 Countries Add-ons.

With 50 Countries Add-ons you can call from Australia to our selected countries. These destinations can change, so it’s best to check the website before calling.

 

Additional information. 

Will my Add-on roll over?

You can roll over unused minutes if you get the same International Call Add-on with the same expiry period before the Add-on expires.

For example, if you have a 7 days 10 Countries Add-on, you’ll need to get another 7 days 10 Countries Add-on before the original Add-on expires.

The unused minutes will take on the expiry period of the new add-on.

Will the inclusions in my recharge or my International Call Add-on be used first?

When calling a country included in the standard international minutes of both your Add-on and your recharge, the minutes in your Add-on will be used before the minutes in your recharge.

What happens if I have two or more Add-ons active at the same time?

If you have both a 10 Countries Add-on and a 50 Countries Add-on active on your account at the same time and call a country that’s included in the 10 Countries Add-on, the minutes of your 10 Country Add-on will be deducted first.

If you’ve bought a 7 day Add-on and a 28 day Add-on, and they’re both the same type, the minutes in the 7 day Add-on will be used first, regardless of its expiry date. For example, if you have a 7 day and a 28 day 10 Countries Add-on active, they will be used in this order:

  1. 7 day 10 Countries Add-on.
  2. 28 day 10 Countries Add-on.

 

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