How to request a proof of purchase for your device

You'll be asked for your proof of purchase when you have your device repaired under warranty, and you may be asked for it when you submit an insurance claim.

If you've bought your device from us but don't have your original proof of purchase, click the button below to log into My Vodafone and request a copy.

Request proof of purchase

Important information

  • Requests for proof of purchase are usually processed within 1 business day, assuming the details you submit are accurate

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