How to make an international (IDD) call

It's pretty simple to make a call from Australia to an overseas number - provided you've dialled the number correctly and haven't blocked international calling, it's just like calling locally.
 

What it costs

Check call rates on our website. Rates vary depending on the plan or prepaid recharge you're on and the countries you're calling.

For more info, check out the international call rates support page.

 

How to call an overseas number from Australia

1. Exit code

This tells the network you're calling someone outside Australia. In Australia, use '0011', or you can use + from a mobile phone. (See examples below.)

2. Country code

This tells the network which country you're calling. If you need to check the country code, they're listed on the IDD call rate pages.

3. The number

If it has an area code, include it. If the number begins with a '0', drop it when you dial - you won't need it.

Some examples...

Let's say we need to call our friendly team in our Vodafone UK office. We know their local number (when calling inside the UK) is '07836 191 191'. So, to call them from Australia, using our mobile phone, we'll dial:

+ The exit code (or we could use '0011')
44 Country code for the UK.
7836 191 191 The number - see, we've dropped the '0' from the front.

So all together, we'd call '+ 44 7836 191 191'.

For next time, we'll save that number in our contacts, so we can make a quick call whenever.

 

How do I dial the plus ('+') on my phone?

  • On most mobile phones, you need to either press-and-hold the key labelled with + (usually the '0' or 'Asteresk' key on smartphones), or press it twice quickly (usually one 1-9 keypads)
  • On some smartphones, there's a button that'll brings up a secondary keyboard for all the symbols, like the +

 

Switch international calling on or off

You can enable or disable international calling through My Vodafone - click the button below to manage your settings now.

Manage international calling


If you need help finding your international call settings in My Vodafone, follow these step-by-step instructions.

Step 1

Go to myvodafone.com.au and log in using your mobile number and My Vodafone password.

Step 2

  • If you’re logged in using your tablet or computer, select Account Settings from the menu at the top of the page
  • If you’re using your phone, tap the menu button in the top right corner of the screen and then select Account Settings.

Step 3

Select ‘International calling’ from the Service menu.

Step 4

Enter your 4 digit account PIN, if it asks.

Step 5

To change your settings, select the international calling ON/OFF switch.

Step 6

Select ‘Save Settings’.

 

http://vfau.co/makeIDDcall

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