Network coverage and mobile frequency

To use our network, your device must be capable of picking up service on the frequency we're operating in the area you're in. We offer network service on a number of different frequencies.

It's important to make sure your device will work in areas you want to use it, particularly if you're bringing it from another provider. A device that’s compatible with more frequencies can give you more opportunity to pick up coverage in more areas. A phone with limited frequency compatibility might have difficulty in getting service in some areas while a more capable phone would be working just fine.

The frequencies we operate can vary between locations, so use this information in combination with our online coverage checker.

How can I tell which network I'm using?

Most phones will show an icon in the menu bar which tells you. The icon can vary between makes, but we've included some examples of what you might see below.

What frequencies does Vodafone use?

2G/GSM - 900MHz

We operate our 2G network on a single frequency, 900MHz.

2G incorporates a number of technologies (GSM, GPRS and EDGE). Depending on which you're connected to, you'll see a couple of different icons on your screen when you're connected to it, like the ones shown above.

2G data networks were groundbreaking when they were introduced, but are quite slow by today's standards. They don't work particularly well for anything that relies on a speedy data connection, like streaming.

We will closing our 2G network on 30 September 2017.

3G/UMTS - 2100MHz, 900MHz

We operate our 3G coverage on three frequencies:

  • 2100MHz – this is found mostly in urban/metro areas
  • 900MHz – this is capable of penetrating deeper indoors than 2100MHz and is also used in urban areas. This is also used in rural areas to provide 3G coverage, including on the Vodafone Network in Regional Areas

3G allows for much faster data speeds than GPRS or EDGE, and also carries voice calls with better quality than GSM.

When using a 3G capable phone, it’ll automatically connect to 3G if it's available, unless you’ve manually selected to connect to GSM/2G only.

4G/LTE - 2100MHz, 1800MHz, 850MHz

User-added image

We operate our 4G network on three frequencies:

  • 2100MHz
  • 1800MHz
  • 850MHz

4G operates as a both a voice and data network. From June 2016, Voice over LTE (VOLTE) has been available wherever we have 4G coverage

You can find out more about 4G on our 4G support page.

Which frequencies does my device use?

If you search for your device at  the top of this page, we've got a list of frequencies listed for most phones we've sold recently on our support pages.

If you're just interested in finding out where you can use your phone, head to the Coverage Checker. It won't tell you which frequencies your phone will work with specifically, but it will show where your device will operate on our network.

 

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