Registered credit or debit cards

This support article will give you key information on registering or updating your credit or debit card details. A registered credit/debit card is a great way to recharge your prepaid service or top up your My Credit.

How to manage a credit/debit card.

The best way to manage your credit/debit card is through My Vodafone.

You can also register by calling 1511 from your Vodafone phone, or 1300 650 410 from any phone using your 4 digit enquiry PIN.

The benefits of registering a credit/debit card.

When you register a credit/debit card with us, you can:

  • Use our Recharge by TXT service.
  • Recharge by calling 1511 from your prepaid phone.
  • Access increased daily and monthly recharge limits.

Recharge up to 5 Vodafone prepaid services using the same card.

Additional information.

What types of credit/debit cards are accepted?

You can register an Australian or internationally issued:

  • VISA
  • MasterCard
  • American Express

Can I register someone else’s credit/debit card on my prepaid account?

Yes, but both you and the credit card holder will need to visit a Vodafone store to authorise the registration.

How do I add or remove another prepaid service from my credit/debit card?

The best way to manage your credit/debit card is through My Vodafone

Please note, you must be logged in with the number the card is registered on.

Are there recharge limits when I use a credit card?

To help protect against credit card fraud, daily and monthly spend limits apply to credit card and debit card recharges made online, over the phone and by SMS.

Here are the limits.

Card type and levels Daily limit Monthly limit
Unregistered Australian cards $150 $250
Registered and unregistered international cards $150 $200
Level 3 – registered Australian cards $200 $300
Level 2 – registered Australian cards $250 $500
Level 1 – registered Australian cards $300 $800

 

To progress up the levels, once you’ve registered a credit card, give us a call on 1555 from your Vodafone phone with a demonstrated need, and a history of successful recharges over the last three months, to move up 1 level at a time.

You can also head in store with a photo ID and your credit card. You’ll be able to select the new level of your recharge limit.

 

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