This diagram provides an overview of what you will experience when Porting to Vodafone.
Contact Vodafone to start your new service and request to port your Phone number. Visit us online, in a store or call us on 1300 650 410 (free call from a Vodafone SIM)
You will receive a new Vodafone SIM for your phone.
Your previous service is still active.
Do not disconnect the service with the number you want to port; this will disconnect automatically at the time of your port.
Vodafone will usually process your port within 24 hours.
We need to validate your details with your previous service provider. If we have any problems we will contact by you TXT message on your existing mobile number, Please keep your phone turned on.
When you no longer have phone reception on your previous service your port should be complete.
Insert your Vodafone SIM in to your phone and turn it on.
Your mobile number has now been transferred.
Apple iPhone must sync with iTunes.
We will send you a confirmation SMS to your Vodafone service.