Recharging your prepaid Mobile Broadband service

This support article will show you how to recharge your Mobile Broadband service.

How to recharge your prepaid Mobile Broadband service.

The best way to recharge your prepaid Mobile Broadband service is through Express Recharge or My Vodafone. You can access these pages without using your data.

You can also recharge:

Recharging over the phone.

When you recharge by calling 1300 650 410 you’ll need to enter your Mobile Broadband number and 4 digit enquiry PIN. Check our support page for help finding your prepaid Mobile Broadband number.


How to pay for your recharge.

There are several payments methods you can use to recharge your prepaid Mobile Broadband service.

Credit or debit card.

You can recharge using any of our prepaid recharge options with:

  • VISA
  • MasterCard
  • American Express

You can register your card to make it easier to recharge by credit or debit card. Paying with an unregistered credit card incurs a $1 card verification fee, which is then reversed within 7 days.

To help protect against credit card fraud, spend limits apply to credit card recharges made online and over the phone.


You can get a voucher from over 20,000 outlets across Australia including:

  • Vodafone stores
  • Supermarkets
  • Service stations
  • Newsagents
  • Convenience stores

You can redeem a voucher online with Express Recharge and My Vodafone, by TXT or over the phone using the 12 digit PIN.

To ensure you get the correct voucher for your recharge option, check out our vouchers page.


You can use your PayPal account to recharge online via Express Recharge or My Vodafone.

You’ll need to be signed up for PayPal and have sufficient funds in your PayPal account to pay for your recharge.

Once your recharge has been completed your prepaid account balance will be updated and ready to use within 5 to 15 minutes.

My Credit.

You can use your available My Credit balance to recharge your service through My Vodafone.

Additional information.

What happens to my prepaid Mobile Broadband service if I don’t recharge?

If you don't recharge your prepaid Mobile Broadband service, after a period of time it'll be disconnected. To avoid this happening you need to recharge within 90 days of activating a new prepaid service and then within 395 days of each recharge.

Can I set up auto recharge for my prepaid Mobile Broadband service? 

No. As of 30 June 2015, we no longer offer an auto recharge service.


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