MMS on your phone

This support article will show you how to set up and use MMS, also called picture messaging or PXT, on your phone. MMS allows you to send pictures, videos and audio files to other mobiles as you would a text message.

Most phones will be set up for MMS automatically when you insert your Vodafone SIM. However, some phones may require you to configure your device settings before you can send and receive picture messages.

How to set up MMS on your phone.

You can set up MMS on your phone using our mobile configurator. This contains the MMS settings for most phones, which are sent directly to your phone via text message, or provided to you with step-by-step instructions to enter manually.

For more information, check out our APN settings support page.

Sending international MMS.

Here are the overseas networks you can send international MMS to.

If the recipient of the international MMS is not on one of these networks, they will generally be sent a text message with a link and code to retrieve their MMS online.

Overseas networks you can send international MMS.

Country Operator Name
Algeria Orascom Telecom Algerie SPA
Angola Angola Unitel
Austria Hutchison Drei Austria GmbH
Bahrain Zain (Bahrain) B.S.C. (zain BH)
Belgium MOBISTAR nv/sa
Belgium Proximus, Société Anonyme de Droit Public (mobile)
Belgium Telenet NV
Bosnia And Herzegovina Telekom Srpske
Cameroon MTN Cameroon
Canada Globalive Wireless Management Corp.
Canada IRISTEL
Comoros Société Nationale des postes et des télécommunic.
Czech Republic Vodafone Czech Republic, a.s.
Egypt Etisalat Misr
Egypt MobiNil
Egypt Vodafone Egypt Telecommunications S.A.E.
Estonia Elisa Eesti AS
Fiji Vodafone Fiji Limited
Finland DNA Ltd
Finland Elisa Oyj
France EI Telecom
France Free Mobile
France OMEA TELECOM SAS
Germany Vodafone GmbH
Greece Wind Hellas Telecommunications sa
Hungary Magyar Telekom Plc
Iceland Fjarskipti hf
Iceland Nova Iceland
India Aircel Cellular Limited
Indonesia PT. Hutchison 3 Indonesia
Indonesia PT. Telekomunikasi Selular
Iraq MTC Atheer
Ireland Carphone Warehouse Ireland Mobile Limited
Ivory Coast MTN Ivory Coast
Jordan PELLA telecommunications Ltd.
Jordan Umniah Mobile Company
Kuwait Mobile Telecommunications Company "ZAIN"
Latvia BITE Latvija SIA
Liechtenstein Salt (Liechtenstein) AG
Luxembourg Entreprise des Postes et Télécommunications (EPT) Luxembourg
Malaysia Digi Telecommunications Sdn Bhd
Malaysia Maxis Mobile Services Sdn Bhd
Moldova Orange Moldova
Morocco Médi Telecom SA
Netherlands Vodafone Libertel BV
Nigeria MTN Nigeria
Norway Telia Norge AS
Oman Oman Telecommunication Company (S.A.O.G.)
Pakistan Pak Telecom Mobile Limited
Pakistan Pakistan Mobile Communications Limited (PMCL)
Philippines Globe Telecom Philippines
Philippines SMART COMMUNICATIONS
Poland Polkomtel SP. Z O.O.
Portugal NOS Comunicações sa
Qatar Vodafone Qatar Q.S.C.
Romania Orange Romania SA
Saudi Arabia Etihad Etisalat Company
Serbia Telenor d.o.o. Beograd
South Africa Cell C (Pty) Ltd
South Africa Mobile Telephone Networks (Pty) Ltd.
South Africa Vodacom(Pty)Ltd.
Spain LleidaNetworks Serveis Telemàtics SA
Sri Lanka MTN Sri Lanka
Sudan MTN Sudan
Sudan Sudanese Mobile Telephone (ZAIN SD) Company LTD
Switzerland Salt Mobile SA
Switzerland Swisscom (Schweiz) AG (Mobile)
Syria MTN Syria
Syria Syriatel Mobile Telecom S.A.
Taiwan Taiwan Mobile
Tunisia Ooredoo Tunisie S.A.
Turkey AVEA .Iletisim Hizmetleri A.S
Turkey Vodafone Telekomünikasyon A.S
United Arab Emirates Emirates Integrated Telecom. Company - Du
United Kingdom UK Vodafone
Yemen MTN Yemen

 

International number format.

When sending an international MMS, you’ll need to enter the number in the correct international format.

To enter a mobile number in international format, you’ll need to:

  1. Enter exit code ‘+’.
  2. Enter the country code. Check the text message connectivity list above for the list of country codes.
  3. Enter the mobile number without the ‘0’ at the start.

For example, if you’re sending a text to the UK move number ‘07836 191 191’:

  1. Enter the exit code ‘+’.
  2. Enter the UK country code ‘44’.
  3. Enter the mobile number ‘7836 191 191’, dropping the ‘0’ at the start.

Therefore, to send the text message, you’ll dial the number as ‘+ 44 7836 191 191’.

For someone to send you a text message from overseas, they’ll need to enter your number in international format:

  1. Enter exit code ‘+’.
  2. Enter Australian country code ‘61’.
  3. Enter your mobile number without the ‘0’ at the start.

For example, if your number was ‘0426 320 000’, someone sending you an international text message would need to enter your number as ‘+ 61 426 320 000’.

Additional information.

How is MMS charged on my service?

You can find the rates and charges for sending standard national and international MMS in your plan or prepaid recharge's Critical Information Summary. Standard MMS are free to receive.

If you’re sending or receiving a standard MMS while on international roaming, visit our plan roaming rates or prepaid roaming rates.

Do MMS messages expire?

Yes. MMS messages that aren’t retrieved by the recipient will eventually expire and won't be delivered. This usually occurs when the recipient’s device is switched off or out of coverage for an extended period of time.

MMS sent to you will expire:

  • After 3 days if sent from a Vodafone phone.
  • After 7 days if sent from another provider. This may vary from between providers
  • MMS sent from your Vodafone phone will expire after 3 days.

When you send an MMS, a TXT message with a 3 day expiry is first sent to the recipient notifying them to retrieve the MMS. If the recipient gets the TXT notification but they’re unable to retrieve the MMS content, they’ll have 7 days from the time the MMS was sent to fix the issue and retrieve the message.

Why are my text messages being sent as MMS?

If your text message is particularly long or contains special characters, such as emojis or emoticons, your device may convert the message to MMS.

What's the maximum file size for a MMS?

The maximum size limit of MMS on the Vodafone network is 300KB. If your MMS is larger than this the file may be compressed and the image quality will be reduced.

 

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