Changing your prepaid offer

Found a different recharge option you want to move to? The easiest way to change prepaid plans is online using your credit/debit card, PayPal or your My Credit balance. 

Recharge now

When recharging online you’ll first be presented with the last recharge you selected so look out for the ‘Choose something else’ option to select what you’re after.
 

Other ways to change your prepaid plan

MyMix

As well as online, you can also switch to the MyMix offer via these recharge methods.

TXT

If you’ve registered a credit/debit card to your prepaid account or have enough My Credit in your account, send the code for the MyMix recharge you’re after in a TXT to 1511. Visit our support page for help finding the code.

Recharge voucher

To switch to MyMix with a voucher, you’ll need to buy a voucher and then redeem it online or through the My Vodafone website or app. The MyMix offer can’t be selected via 1511.

If you’re on a Combo or Pay As You Go Plus recharge, you can also change to MyMix by firstly topping up your My Credit online with a voucher and then using your My Credit balance to buy a MyMix recharge.

Combo

As well as online, you can also switch to a Combo prepaid plan using these recharge methods.

TXT

If you’ve registered a credit/debit card to your prepaid account or have enough My Credit in your account, send the code for the recharge you’re after in a TXT to 1511. Visit our support page for help finding the code.

Call

If you’ve registered a credit/debit card to your prepaid account and call 1511 to recharge, you’ll hear the prompt to change your offer after you’ve verified your card details.

Recharge voucher

Check out ‘Choosing the right recharge voucher’ to make sure you buy the correct value voucher for the offer you’re after. You can switch recharge options by redeeming your voucher online, through the My Vodafone website or app, or by calling 1511.

Your voucher will likely work with multiple recharge offers so it’s important to select the right option when redeeming it. If you call 1511 to redeem it, the prompt to change options won’t be given until after you’ve entered the recharge voucher PIN.

If you’re on a MyMix or Pay As You Go Plus recharge, you can also change to Combo by firstly topping up your My Credit online with a voucher and then using your My Credit balance to buy the recharge you’re after.

Vodafone store

Head into a Vodafone store and our staff will help you recharge on the offer you want.

Pay As You Go Plus

Online

You can continue on Pay As You Go Plus prepaid plan by topping up your My Credit using credit card or PayPal.

TXT

If you’ve registered a credit/debit card to your prepaid account, send the code for the recharge you’re after in a TXT or simply text TOPUP<Amount> to 1511. Visit our support page for help finding the code.

Call

If you’ve registered a credit/debit card to your prepaid account and call 1511 to recharge, you’ll hear the prompt to change your offer after you’ve verified your card details.

Recharge voucher

Check out ‘Choosing the right recharge voucher’ to make sure you buy the correct value voucher for the offer you’re after. You can switch recharge options by redeeming your voucher online, through the My Vodafone website or app, or by calling 1511.

Your voucher will likely work with multiple recharge offers so it’s important to select the right option when redeeming it. If you call 1511 to redeem it, the prompt to change options won’t be given until after you’ve entered the recharge voucher PIN.

Vodafone store

Head into a Vodafone store and our staff will help you recharge on the offer you want.

 

More info

  • You’re unable to switch between prepaid phone and mobile broadband recharges
  • If you’re switching from the Prepaid Cap, Pay As You Go, 365 Days, TXT & Talk or Flexi Cap offers, you won’t be able to switch back at a later stage

 

http://vfau.co/changerecharge

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