Rolling over your prepaid inclusions

The inclusions in your prepaid recharge, Add-on and My Credit balance may roll over depending on your current recharge and your next recharge. 

Recharges.

Combo.

I'm on Combo, and I'm recharging onto:

  • Prepaid 365 Plus – Unused inclusions are forfeited. Unused My Credit is not affected.
  • MyMix – Unused inclusions are forfeited. Unused My Credit is not affected.
  • Combo – Unused inclusions are forfeited. Unused My Credit is not affected.

Prepaid 365 Plus.

I'm on Prepaid 365 Plus, and I'm recharging onto:

  • Combo – Unused My Credit is not affected.
  • Prepaid 365 Plus – Unused My Credit rolls over.
  • MyMix – Unused My Credit is not affected. 

MyMix.

I'm on MyMix, and I'm recharging onto:

  • Combo – Unused inclusions are forfeited. Unused My Credit is not affected.
  • Prepaid 365 Plus – Unused My Credit rolls over, all other unused inclusions are forfeited.
  • MyMix – Unused inclusions are forfeited. Unused My Credit is not affected.

Pay As You Go.

I'm on Pay As You Go, and I'm recharging onto:

  • Combo – Unused credit forfeited.
  • Prepaid 365 Plus – Flexible credit rolls over, all other unused credit forfeited.
  • MyMix – Unused credit forfeited.
  • Pay As You Go –  Flexible credit rolls over, all other unused credit forfeited.

Pay As You Go recharges are only available if you're already on it. You can switch to a Combo, Prepaid 365 Plus or MyMix recharge but you won't be able to switch back at a later stage.

The maximum credit balance you can hold on Pay As You Go is:

  • $1000 Flexible Credit.
  • 5000 Free Talk minutes.
  • 5000 Vodafone to Vodafone Talk minutes.
  • 7200 Free TXT messages.

Pay As You Go Plus.

I'm on Pay As You Go Plus, and I'm recharging onto:

  • Combo – Unused credit forfeited.
  • Prepaid 365 Plus – Flexible credit rolls over, all other unused credit forfeited.
  • MyMix – Unused credit forfeited.

365 Days.

I'm on 365 Days, and I'm recharging onto:

  • Combo – Flexible credit rolls over and gets consumed first, all other unused credit forfeited.
  • Prepaid 365 Plus – Flexible credit rolls over, all other unused credit forfeited.
  • MyMix – Flexible credit rolls over and gets consumed first, all other unused credit forfeited.
  • 365 Days – Flexible credit rolls over.

365 Day recharges are only available if you're already on it. You can switch to a Combo, MyMix, Prepaid 365 Plus recharge but you won't be able to switch back at a later stage.

The maximum credit balance you can hold on 365 Day is:

  • $2000 Flexible Credit.
  • 5000 Free Talk minutes.
  • 5000 Vodafone to Vodafone Talk minutes.
  • 7200 Free TXT messages.

Prepaid Cap.

I'm on a Prepaid Cap, and I'm recharging onto:

  • Combo – Unused credit forfeited.
  • Prepaid 365 Plus – Unused credit forfeited.
  • MyMix – Unused credit forfeited.
  • Prepaid Cap – Unused credit forfeited.

Prepaid Cap recharges are only available if you're already on it. You can switch to a Combo, Prepaid 365 Plus or MyMix recharge but you won't be able to switch back at a later stage.

The maximum credit balance you can hold on Prepaid Cap is:

  • $2000 Flexible Credit.
  • 5000 Free Talk minutes.
  • 5000 Vodafone to Vodafone Talk minutes.
  • 7200 Free TXT messages.

Flexi Cap.

I'm on a Flexi Cap, and I'm recharging onto:

  • Combo – Unused credit forfeited.
  • Prepaid 365 Plus – Unused credit forfeited.
  • MyMix – Unused credit forfeited.
  • Flexi Cap – Unused credit forfeited.

Prepaid Cap recharges are only available if you're already on it. You can switch to a Combo, Prepaid 365 Plus or MyMix recharge but you won't be able to switch back at a later stage.

The maximum credit balance you can hold on Flexi Cap is:

  • $2000 Flexible Credit.
  • 5000 Free Talk minutes.
  • 5000 Vodafone to Vodafone Talk minutes.
  • 7200 Free TXT messages.

TXT & Talk.

I'm on TXT & Talk, and I'm recharging onto:

  • Combo – Flexible credit rolls over, all other unused credit forfeited.
  • Prepaid 365 Plus – Unused credit forfeited.
  • MyMix – Flexible credit rolls over, all other unused credit forfeited.
  • TXT & Talk – All unused credit rolls over.

TXT & Talk recharges are only available if you're already on it. You can switch to a Combo, Prepaid 365 Plus or MyMix recharge but you won't be able to switch back at a later stage.

The maximum credit balance you can hold on TXT & Talk is:

  • $2000 Flexible Credit.
  • 5000 Free Talk minutes.
  • 5000 Vodafone to Vodafone Talk minutes.
  • 7200 Free TXT messages.

 

My Credit, Add-ons and Mobile Broadband.

My Credit.

Your My Credit balance will roll over when you top up with My Credit within a year of the last top up. The maximum My Credit balance you can hold is $1000.  

Prepaid Add-ons.

You can roll over your Prepaid Add-on’s unused inclusions provided you buy the same type of Add-on with the same expiry period before your original Add-on expires. For example:

  • If you have a 28 day Data Add-on, you’ll need to buy another 28 day Data Add-on before the original Add-on expires.
  • If you have a 7 days 50 Countries Add-on, you’ll need to buy another 7 days 50 Countries Add-on before the original Add-on expires.

For more information check out the support pages for Data Add-ons, Talk Add-ons, Prepaid Roaming Add-ons and International Call Add-ons.

Prepaid Mobile Broadband.

Unexpired data rolls over and takes on the expiry date of your new recharge. However, you won't be able to recharge if your data balance is 50GB or higher.

 

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