You've come to the right place.
This support article will show you how to top up your My Credit balance and what you can use My Credit for.
My Credit will expire after 365 days. You can rollover unused My Credit by topping up before your expiry date. You can hold a maximum My Credit balance of $1000.
There are several payments methods you can use to top up your My Credit.
Credit or debit card.
You can recharge using any of our prepaid recharge options with:
You can register your card to make it easier to recharge by credit or debit card. Paying with an unregistered credit card incurs a $1 card verification fee, which is then reversed within 7 days.
To help protect against credit card fraud, spend limits apply to credit card recharges made online and over the phone.
You can get a voucher from over 20,000 outlets across Australia including:
To ensure you get the correct voucher for your recharge option, check out our vouchers page.
You’ll need to be signed up for PayPal and have sufficient funds in your PayPal account to pay for your recharge.
Once your recharge has been completed your prepaid account balance will be updated and ready to use within 5 to 15 minutes.
What you can use My Credit for depends on your current recharge.
Combo or MyMix.
If you’re on a Combo or MyMix recharge, you can use My Credit for:
You can’t use My Credit to get a Prepaid Roaming Add-on.
Prepaid 365 Plus.