International Call Add-ons for your prepaid service

This support article will give you key information about getting extra standard international minutes to use in Australia for your prepaid phone service. Our Prepaid International Call Add-ons are a great way to call selected destinations.

How to get an International Call Add-on.

The best way to get a Prepaid International Call Add-on is through Express Recharge or My Vodafone.

You can also get an Add-on by TXT message with a relevant code using your registered credit/debit card or your My Credit balance.

Countries you can call with our Add-ons.

With our 50 Countries Add-ons you can call from Australia to our selected countries. These destinations can change, so it’s best to check the website before calling.

Additional information. 

Will my Add-on roll over?

You can roll over unused minutes if you get the same International Call Add-on with the same expiry period before the Add-on expires.

For example, if you have a 7 days 50 Countries Add-on, you’ll need to get another 7 days 50 Countries Add-on before the original Add-on expires.

The unused minutes will take on the expiry period of the new add-on.

Will the inclusions in my recharge or my International Call Add-on be used first?

When calling a country included in the standard international minutes of both your Add-on and your recharge, the minutes in your Add-on will be used before the minutes in your recharge.

What happens if I have two or more Add-ons active at the same time?

If you’ve bought a 7 day Add-on and a 28 day Add-on, the minutes in the 7 day Add-on will be used first, regardless of its expiry date. For example, if you have a 7 day and a 28 day 50 Countries Add-on active, they will be used in this order:

  1. 7 day 50 Countries Add-on.
  2. 28 day 50 Countries Add-on.

 

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